Customer Survey

Dear Customer,

Amani Training is committed to improving our service delivery. Your comments and suggestions will help us to meet this object effectively.

We would be grateful if you could take a few moments of your time to complete this short questionnaire.

The information you provide will be held in strict confidence and is used only to improve our services and will not be disclosed to any third Party.

Please tick the relevant box(es)?

How did you initially contact the centre?

How did you find out about the Amani Training?

Advisory Service

Did you receive information and advice to suit your need?

How would you rate our Advice services?

Were you told about other service or organisations that could help you?

How would you rate the overall delivery of the service?

Course information

How will you rate our course information service?

Trainings received

What type of training did you access through Amani Training

Was the course beneficial to you?

What was the name of your assessor?

In a short sentence describe your assessor

Is there anything you think we could do differently?

Outcome of service

Have you made a decision as a result of visiting the centre?

For example you might have started a course, look for a job or change in your career.

If Yes have you acted upon the decision you made? i.e. applied for a job, applied for or changed in career? Please explain action taken

We will welcome your comments, suggestion and compliments to help improve our service for the future. Please write below:

Thank you for taking part in our customer survey. If you will like to be entered into a Price Draw for a £20 M&S or Argos voucher, please add your details below

Your details will not be passed onto any third party.

Please send back to:
Amani Training
Scorpio House 106 Church Road Crystal palace London SE19 2UB
If you need any further information please contact Alberta Agbodo one of our careers advisors on: 02086538586